General Disclaimer

MitraBnB is a facilitation platform that enables guests and independent host homes to connect for the purpose of enquiry and stay coordination. MitraBnB does not own, operate, manage, control, inspect, or endorse any accommodation listed on this website.

All stays, interactions, and arrangements are entered into directly between guests and hosts at their own discretion. MitraBnB makes no representations or warranties regarding the condition, safety, legality, suitability, or compliance of any property or host facility.

Guests and hosts are solely responsible for ensuring adherence to all applicable local, civic, police, regulatory, tax, and legal requirements, including identity verification, registrations, and permissions mandated by authorities.

Use of this website constitutes acknowledgment and acceptance that MitraBnB acts only as an intermediary and shall not be liable for any disputes, losses, injuries, damages, or claims arising out of or in connection with a stay, interaction, or agreement between users.

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Privacy Policy

MitraBnB respects your privacy and is committed to protecting the personal information you share with us.

We collect only such information as is necessary to facilitate enquiries, booking coordination, communication between guests and hosts, and to comply with applicable laws. This may include names, contact details, identification information, travel details, and payment-related metadata.

MitraBnB does not sell, rent, or trade personal data. Information may be shared with hosts, service providers, payment processors, or legal authorities only when required to fulfil a request, comply with law, or protect legitimate interests.

Guests and hosts are responsible for the accuracy of the information they provide. MitraBnB is not liable for misuse of information shared directly between users outside the platform.

By using this website, you consent to the collection and use of information in accordance with this policy.

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Accessibility Statement

MitraBnB is committed to making its website accessible to the widest possible audience.

We strive to follow generally recognised accessibility standards and continuously work to improve usability for all users, including those using assistive technologies.

If you encounter any accessibility barriers or require assistance accessing content, please contact us. While we make reasonable efforts, MitraBnB cannot guarantee accessibility in all circumstances or across all third-party tools and integrations.

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Terms & Conditions

MitraBnB is a facilitation platform that connects guests with independently owned and operated host homes. MitraBnB does not own, manage, operate, or control any listed property.

All stays are subject to:

• local laws, police regulations, civic requirements, and housing rules

• host-specific house rules and permissions

• guest compliance with identity verification and conduct standards

Hosts are solely responsible for:

• obtaining and maintaining all necessary licenses, permissions, and registrations

• compliance with local police reporting, civic norms, tax obligations, and safety standards

Guests are responsible for:

• providing accurate identification and travel details

• complying with host rules, local laws, and cultural norms

MitraBnB is not a party to the stay agreement between guest and host and bears no liability for acts, omissions, disputes, losses, injuries, or damages arising from a stay.

Use of the platform constitutes acceptance of these terms.

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Refund Policy

MitraBnB itself does not process or guarantee refunds unless explicitly stated.

Refunds, cancellations, or modifications are governed by:

• the specific terms communicated at the time of enquiry or booking

• host policies

• payment processor rules

In cases where MitraBnB assists with coordination, it does so in good faith but does not assume financial liability.

MitraBnB reserves the right to withhold or deny refund facilitation in cases of:

• false information

• violation of terms

• unlawful or inappropriate conduct

• force majeure events beyond reasonable control

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Legal Notice

• All content on this website, including text, images, graphics, logos, and design elements, is the intellectual property of MitraBnB unless otherwise stated and is protected under applicable copyright and trademark laws.

• Any unauthorised use, reproduction, modification, distribution, or misrepresentation of this content is strictly prohibited.

• MitraBnB reserves the right to modify, suspend, or discontinue any part of the website or services without prior notice.

• These terms shall be governed by and construed in accordance with the laws of India. Courts located in India shall have exclusive jurisdiction, without prejudice to MitraBnB’s right to seek relief in any competent international forum where applicable.